Welcome to Maritime Knowledge, an online learning and IMU-CET coaching platform operated by Virtual Guru Edu Limited.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website, services, and digital platforms.
By using our website and services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you register or interact with our platform, we may collect the following information:
Full name
Email address
Mobile number
Login credentials
Course preferences and academic details
During subscription or payment processes, payment-related details may be collected and processed securely through authorized payment gateways. We do not store your card or bank details on our servers.
2.2 Usage Data
We may automatically collect certain information, including:
IP address
Browser type and device information
Log files and access times
Pages visited and interaction patterns
This data helps us improve platform performance and user experience.
3. How We Use Your Information
3.1 Service Delivery
We use your information to:
Create and manage your user account
Provide access to IMU-CET courses, mock tests, and learning materials
Process payments and subscriptions
Provide customer support
3.2 Communication
We may use your contact details to:
Send transactional emails and notifications
Share important updates related to courses and services
Send promotional or informational content (you may opt out anytime)
4. Data Security
4.1 Security Measures
We implement industry-standard security practices to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no method of transmission over the internet is 100% secure. We encourage users to safeguard their login credentials.
5. Sharing of Information
5.1 Third-Party Services
We may share your information with trusted third-party service providers strictly for:
Payment processing
Email and communication services
Technical infrastructure and hosting
These providers are obligated to maintain confidentiality and use data only for authorized purposes.
5.2 Legal Compliance
We may disclose personal information if required:
By law or legal process
To comply with government or regulatory requirements
To protect our rights, users, or platform security
6. International Data Transfer
As our services may use global infrastructure, your information may be transferred to and processed in countries outside India.
We ensure appropriate safeguards are in place to protect your data.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve site functionality
Analyze usage patterns
Enhance user experience
You may disable cookies through your browser settings, though some features may not function properly.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately.
Continued use of the platform after updates indicates acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Disclaimer:
This Privacy Policy is created and maintained by Virtual Guru Edu Limited.
Payment gateway providers, including Razorpay, shall not be responsible for any claims or liabilities arising due to non-adherence by the merchant.
